Patient Engagement and Experience
AI-Powered Solutions for Deep Patient Connections and Improved Healthcare Outcomes
We empower Healthcare Providers to Build Lasting Patient Relationships
Our suite of patient engagement solutions are designed to transform every patient interaction into a meaningful, personalized experience.
By harnessing the power of AI and real-time analytics, we deliver better care, improve patient satisfaction, and foster lasting loyalty.
Personalize the Path to Better Health​
01
Onboarding & Segmentation
Identify patient needs and preferences.
02
Engagement Touchpoints
Continuous communication through chatbots and personalized content.
03
Proactive Care
Predict and address no-shows or patient concerns.
04
Feedback & Improvement
Gather real-time feedback and adjust services accordingly.
Personalized Engagement at Every Step
AI-powered assistants provide 24/7 support, answer questions, and schedule appointments, enhancing patient satisfaction and minimizing wait times.
Analyze and optimize each stage of the patient journey to deliver proactive, tailored interactions that anticipate patient needs.
Predictive insights allow you to identify patients likely to miss appointments, enabling proactive rescheduling and ensuring better clinic efficiency.
Use predictive insights to allocate resources wisely, prioritizing high-value patient relationships and designing tailored retention strategies, including Patient Churn Prevention, Care Gap Predictions, and Proactive Patient Outreach.
Turning Data into Actionable Patient-Centric Insights
1
Data Collection
2
Predictive Analytics
3
Personalized Engagement
Patient Experience Platform
PË£ empowers healthcare providers to capture and analyze millions of patient feedback points from social media, online reviews, and patient surveys in real time, enabling swift, meaningful action to improve care and build trust.
Real-Time Sentiment Tracking
Actionable Insights to Enhance Care
Competitive Benchmarking
Evaluate your hospital’s performance on patient satisfaction against competitors, allowing you to maintain a strategic edge.
Alerts on Negative Feedback
Receive notifications about patient concerns, enabling prompt action to preserve high satisfaction scores.
Brand Reputation Score
Assess and track your brand’s reputation over time, using PX’s advanced analytics to understand how patients perceive your healthcare organization.
Key Drivers of Patient Satisfaction
Leverage AI-powered insights to uncover the primary factors influencing patient satisfaction, enabling targeted strategies to improve engagement and care quality.
Why choose us?
Our team of AI/ML experts specialize in healthcare, creating tailored GenAI solutions that integrate seamlessly into your workflows.
Healthcare Domain Expertise
With a deep understanding of healthcare’s regulatory and operational landscape, we design solutions that meet industry standards.
Domain Specific AI Models
Using state-of-the-art domain specific models, from Large Language Models (LLMs) to predictive ML models, we offer advanced solutions that are as reliable as they are innovative.
Outcome oriented approach
Our solutions yield tangible results, from reducing missed appointments to increasing patient satisfaction and retention, reducing processing times, improved clinical outcomes.
AI Maturity assessment
AI readiness assessments that map the customer journey, identify high-ROI use cases, and build a roadmap for implementation.
HIPAA, GDPR, FDA Compliant solutions
Our solutions are built with compliance at their core, ensuring adherence to HIPAA for data privacy, GDPR for global data governance, and FDA standards for safe, effective AI tools.
Explainable and Trustworthy AI
Easy to understand for clinicians, underwriters, with robust AI governance and AI guardrails in place.
Success Stories: AI & Analytics Transforming Healthcare
Reduced patient wait times by 30%, improved resource allocation, and enhanced operational efficiency, leading to higher patient satisfaction.
Reduced document creation time by 90%, ensured high-quality content, and enabled scalability, providing a consistent and polished presentation of physician information.
Faster response times, reduced patient frustration, and improved overall satisfaction, allowing healthcare providers to manage patient communication effectively.
Reduced time spent on compliance reporting, increased data accuracy, and allowed staff to focus on core healthcare tasks.
Enabled immediate service recovery, improved operational efficiency, and enhanced patient satisfaction through data-driven decision-making.
Achieved a 25% reduction in no-shows, 92% prediction accuracy, and $160K in cost savings by improving resource utilization and minimizing disruptions.
Ready to Elevate Your Patient Experience?
